- Assess the current business process model between the functions and the current supported process automation systems
- Run comparisons with best-practices and benchmarks and identify the gap analysis.
- Identify key interactions and decisions needed within the organization
- Assess and validate current delegation of authority and RACI matrix to govern the operational relationship
- Develop the whole business policies documentation covering all the corporate functions (Governance, investment, Finance, HR, IT, safety, procurement, quality, … etc)
- Develop the business processes flow charts (swim lanes) on Visio using BPMN2
- Develop the business process Documentation explaining the flow charts, Business Process KPIs, SLA involved in the process and Key inputs and outputs and dependencies)
- Align all the policies and processes to ISO standards